Frequently Asked Questions

The purpose of an FAQ is generally to provide information on frequent questions or concerns.

How do you protect my data?

We encrypt all personally identifiable information (PII). Nothing that can identify a person is stored in plaintext; so that in the unlikely event of a security breach, the attacker will not be unable to see any of the actual data, only a string of random characters. All PII is permanently deleted as soon as it is no longer needed. The length of time is determined by each individual data owner when they register for their account. We also perform regular vulnerability scans in order to can identify and mitigate any security flaws.

Is onboarding provided?

Absolutely! As well as support from your sales representative throughout the onboarding process, we also have interactive instruction guides that walk you through how to use AvioNexus and all the features, so you can really maximise the benefits for your business.

Is there a mobile app I can download from my app store?

AvioNexus is a web-based application which has been designed to work seamlessly on mobile phones and desktops. However, we may launch the app version in the future. Stay tuned!

Does AvioNexus replace pricing or scheduling software?

AvioNexus is not a flight scheduling or pricing software. It is a virtual ecosystem designed for passengers, operators, brokers, crew and FBOs to securely communicate and comply with GDPR standards whilst eliminating unnecessary and unsecure email trails (often containing sensitive information such as passport details). However, brokers and operators can use AvioNexus to generate itineraries, price quotes, send handling requests and monitor their flights' progress.

Can I request a feature?

Yes, we want to hear from you! If you have a feature request for AvioNexus, please get in touch with our team at enquiries@maketechfly.com, and we will get in touch with you to discuss further. Our list of features is continuously expanding!

Do you offer any free trials?

Yes! We offer a free two-week trial with onboarding and support from our team so that you can experience the benefits of AvioNexus before fully committing.